Keep Your Cloud Safe: Practices to Avoid Malware
According to many top experts, malware is now the biggest cyber-security threat. Your security is of the utmost importance and we want to ensure that you are not vulnerable to a malware infection. We take every precaution to ensure your security. We have not had any customers experience a threat on our system, but security is more than just what we do on the back end – it also means that you as users need to take steps to insure you’re not inadvertently opening yourself up to a threat.
- Don’t open emails or attachments that look suspicious or are from unknown sources. We recommend using a trusted email provider like Microsoft Office 365 for your email. If you’re interested in getting set up with Office 365 – we can get you started.
- Don’t share users or logins to the system
- Do not visit unverified websites via the browser on your servers on Swizznet
- On your local computers, be sure you run an up-to-date antivirus solution and that your software is up-to-date.
- One of the most common ways computers are infected with malware is through social engineering. Educate yourself on how to detect phishing campaigns, suspicious websites, and other scams. Above all else, trust your instinct. If it seems suspect, it probably is.
Sage & Private Cloud Users
- Only use your Swizznet server admin user for administrative tasks (trusted program installs, updates to trusted programs). Do not use this account for daily tasks – especially utilizing email and web browsing.
- Don’t share users or logins to the system – especially the admin user for your private cloud on Swizznet.
Swizznet’s Security Measures
Our engineers are working hard to ensure your security on Swizznet. A few of the steps we take to protect you from threats like malware include:
- We backup all your data with multiple systems
- Every private cloud server on Swizznet is setup in their own private network or VLan – this ensures that if someone were to introduce a threat into their server, it is immediately contained they could not spread it across our system.
- We run the latest anti-virus software
- We perform regular software patching and updates
- Our firewalls are equipped with an active Intrusion Detection System (IDS)
- We have external security scans run by a third-party once per month
- We do annual security audits for PCI compliance
- All of our systems are housed in Azure, Google or Internap SOC2 data centers which are protected with the highest level of security